Latest News – California Water Service https://www.calwater.com Tue, 17 Dec 2019 17:24:34 +0000 en-US hourly 1 https://wordpress.org/?v=5.2.5 New Water Main Installation Begins on Old La Honda Road in Woodside https://www.calwater.com/latest_news/2019-1217-bg-main/ Tue, 17 Dec 2019 17:24:34 +0000 https://www.calwater.com/?post_type=latest_news&p=6933 Cal Water began a water infrastructure upgrade project in Woodside this week that will strengthen water system reliability and infrastructure resiliency for customers’ everyday needs and firefighters’ emergency needs. The project, which is expected to take six weeks to complete, includes the installation of 1,200 feet of new 8-inch ductile iron water main and the…

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NewsCal Water began a water infrastructure upgrade project in Woodside this week that will strengthen water system reliability and infrastructure resiliency for customers’ everyday needs and firefighters’ emergency needs.

The project, which is expected to take six weeks to complete, includes the installation of 1,200 feet of new 8-inch ductile iron water main and the replacement of individual service connections. Installation will take place on Old La Honda Road, from Martinez Road to approximately 572 Old La Honda Road. Crews will also install one new fire hydrant as part of the project.

“This important infrastructure upgrade will enable us to continue to deliver a reliable supply of safe, high-quality drinking water to our customers, both now and for years to come. Additionally, it will help first responders protect the community in the event of an emergency,” said District Manager Dawn Smithson. “Proactive upgrades such as this are an important step in our promise to deliver quality, service, and value to Woodside residents and businesses.”

Crews will make every effort to minimize traffic delays during construction, which will be performed Monday through Friday between 9 a.m. and 3 p.m. Following installation, crews will conduct water quality testing and connect individual service lines to the new water main. Water service will be temporarily interrupted for one to two hours as crews connect customers’ service lines to the main; however, Cal Water will notify residents in advance of any planned shutdowns, which are normally scheduled between 9 a.m. and 3 p.m. Crews will also restore all streets, sod, and landscaping impacted by the construction.

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Recipients of Inaugural Firefighter Grant Program Announced https://www.calwater.com/latest_news/2019-1216-firefighter-grant/ Mon, 16 Dec 2019 21:15:58 +0000 https://www.calwater.com/?post_type=latest_news&p=6932 Cal Water today announced the 10 winners of its first-ever Firefighter Grant Program, created this year to support the needs of fire departments in the utility’s service areas. Due to the significant interest in the program, Cal Water increased its original $60,000 in grant funds to award a total of almost $160,000 to these departments.…

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NewsCal Water today announced the 10 winners of its first-ever Firefighter Grant Program, created this year to support the needs of fire departments in the utility’s service areas. Due to the significant interest in the program, Cal Water increased its original $60,000 in grant funds to award a total of almost $160,000 to these departments.

The 2019 grants were awarded to the following departments based on need for equipment to protect life and property of citizens or firefighters:

  • San Mateo Consolidated Fire Department for one mile of large-diameter fire hose
  • Marysville Fire Department for a medium- and large-diameter replacement fire hose on one fire engine
  • King City Volunteer Fire Department to replace turnouts (personal protective equipment, or PPE)
  • Montebello Fire Department for turnouts
  • Butte County Fire Department for a hydraulic emergency ram
  • Chico Fire Department for an unmanned aircraft system to assist in detections for search and rescue, and fire hot spots
  • Stockton Fire Department for particulate barrier hoods for its firefighters
  • San Mateo County Fire Department for 25 wildland rescue helmets
  • North Monterey County Fire Protection District for PPE specific to nighttime, fire, and Jaws of Life rescue operations
  • South San Francisco Fire Department for individual and shared PPE to support 12 rescue swimmers

“Part of our focus day in and day out is to ensure we have reliable water supplies for firefighters to protect our communities in an emergency, and by supporting those who risk their own lives to protect ours through this grant program, we can further live our purpose to improve the quality of life in the communities we serve,” said Martin A. Kropelnicki, President and CEO. “I am pleased that so many fire departments in our service areas wanted to participate in our first Firefighter Grant Program, and look forward to expanding the program in the coming years.”

Cal Water will host dedication ceremonies with the winning fire departments after the equipment has been purchased.

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Public Safety Power Shutoff Efforts Kept Water Flowing https://www.calwater.com/latest_news/2019-1213-psps/ Fri, 13 Dec 2019 19:33:17 +0000 https://www.calwater.com/?post_type=latest_news&p=6929 Roughly 3 million people across California lost utility-provided electrical power by late October 2019 as new regulations by the California Public Utilities Commission authorized energy companies to turn off power to avoid or reduce the risk of wildfires. At one point, more than 60 of Cal Water stations were without electrical power simultaneously. Despite all…

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Power linesRoughly 3 million people across California lost utility-provided electrical power by late October 2019 as new regulations by the California Public Utilities Commission authorized energy companies to turn off power to avoid or reduce the risk of wildfires. At one point, more than 60 of Cal Water stations were without electrical power simultaneously. Despite all of these power shutoffs, Cal Water customers never lost water service.

“Cal Water worked closely with local fire agencies and energy companies to keep water flowing,” said Martin Kropelnicki, President and CEO, California Water Service Group. “Our team worked tirelessly to prepare for and respond to these shutoffs.”

Leading up to the power shutoffs, Cal Water purchased and staged equipment, developed operational procedures, and conducted extensive training. When the shutoffs were announced, the utility activated Emergency Response Centers and deployed operational, engineering, water quality, and other experts and resources statewide, including portable generators, booster pumps, and emergency trailers.

Cal Water also provided its customers with important updates about the water system and their water service through calls, texts, and emails, using customer contact information on file. This web siteĀ as well as social media channels (@CalWater) kept the community and local news media informed of any important updates.

“These shutoffs will continue to challenge all water utilities, and we are committed to doing everything we can to provide our customers with reliable water service for every day and emergency needs,” said Kropelnicki.

For more information on the additional steps Cal Water has taken to ensure regular, reliable water service, or to find out how you can best prepare in the event of a power shutoff, please visit the PSPS FAQ.

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New Water Main Installation Begins in the County Area of Atherton And Menlo Park https://www.calwater.com/latest_news/2019-1210-bg-main/ Tue, 10 Dec 2019 22:19:05 +0000 https://www.calwater.com/?post_type=latest_news&p=6918 Cal Water has started a water infrastructure upgrade in portions of Atherton and Menlo Park that will strengthen water system reliability and infrastructure resiliency for customers’ everyday needs and firefighters’ emergency needs. The project, which began this week and is expected to take six weeks to complete, includes the installation of 2,063 feet of new…

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NewsCal Water has started a water infrastructure upgrade in portions of Atherton and Menlo Park that will strengthen water system reliability and infrastructure resiliency for customers’ everyday needs and firefighters’ emergency needs.

The project, which began this week and is expected to take six weeks to complete, includes the installation of 2,063 feet of new 12-inch ductile iron water main. Crews will also install five new fire hydrants and 20 new individual service connections. Installation will take place on Ringwood Avenue, from Middlefield Road to Coleman Avenue.

“This proactive infrastructure upgrade will enable us to continue delivering a reliable supply of safe, high-quality drinking water to area residents, both now and for years to come. Additionally, it will help first responders protect the community in the event of an emergency,” said District Manager Dawn Smithson. “This project is an important part of our promise to deliver quality, service, and value to our customers.”

Construction will be performed Monday through Friday between 9 a.m. and 3 p.m. Some work in Menlo Park will be done on Saturdays due to the close proximity to Menlo-Atherton High School. Crews will make every effort to minimize traffic delays and ensure residents in the impacted area have access to their homes during construction.

Following installation, crews will conduct water quality testing and connect individual service lines to the new water main. Water service will be temporarily interrupted for one to two hours as crews connect customers’ service lines to the main; however, Cal Water will notify residents in advance of any planned shutdowns, which are normally scheduled between 9 a.m. and 3 p.m. Crews will also restore all streets, sod, and landscaping impacted by the construction.

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New Water Main Installation Begins in Salinas’ Santa Rita Subdivision https://www.calwater.com/latest_news/2019-1203-sln-main/ Tue, 03 Dec 2019 18:37:46 +0000 https://www.calwater.com/?post_type=latest_news&p=6909 Cal Water has begun a water infrastructure upgrade in the Santa Rita neighborhood of Salinas that will strengthen water system reliability and infrastructure resiliency for customers’ everyday needs and firefighters’ emergency needs. The project, which began this week and is expected to be completed in six weeks, includes the installation of 2,938 feet of new…

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NewsCal Water has begun a water infrastructure upgrade in the Santa Rita neighborhood of Salinas that will strengthen water system reliability and infrastructure resiliency for customers’ everyday needs and firefighters’ emergency needs.

The project, which began this week and is expected to be completed in six weeks, includes the installation of 2,938 feet of new 8-inch and 6-inch PVC water main and the replacement of 58 individual service connections. Installation will take place on Swaner Avenue, from Santa Rita Street to Van Buren Avenue, and on Swaner Circle, Jackson Circle, and Garfield Circle. Crews will also install one new fire hydrant and replace four existing fire hydrants as part of the project.

“This important infrastructure upgrade will enable us to continue to deliver a reliable supply of safe, high-quality drinking water to our customers every day, both now and for years to come. Additionally, it will help first responders protect the community in an emergency,” said District Manager Brenda Granillo. “Proactive upgrades such as this are critical to our promise to deliver quality, service, and value to Salinas residents and businesses.”

Crews will make every effort to minimize traffic delays during construction, which will be performed Monday through Friday between 8 a.m. and 4 p.m. Following installation, crews will conduct water quality testing and connect individual service lines to the new water main. Water service will be temporarily interrupted for one to two hours as crews connect customers’ service lines to the main; however, Cal Water will notify residents in advance of any planned shutdowns, which are normally scheduled between 9 a.m. and 4 p.m. Crews will also restore all streets, sod, and landscaping impacted by the construction.

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"Connected Customer" Service Launched to Enhance Customer Experience https://www.calwater.com/latest_news/2019-1125-connected-launch/ Mon, 25 Nov 2019 23:41:18 +0000 https://www.calwater.com/?post_type=latest_news&p=6905 As part of its ongoing commitment to enhancing customer service, Cal Water today launched its new “Connected Customer” notification service, which enables customers to receive real-time updates about their service appointments. With Connected Customer, built by KloudGin, customers who opt in to receive status updates of a service request will receive automatic email or text…

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NewsAs part of its ongoing commitment to enhancing customer service, Cal Water today launched its new “Connected Customer” notification service, which enables customers to receive real-time updates about their service appointments.

With Connected Customer, built by KloudGin, customers who opt in to receive status updates of a service request will receive automatic email or text notifications based on their preferred communications preferences, as a reminder prior to the appointment, when the field representative is en route, if there are any unexpected delays or changes, and when the representative has arrived at the location. Notifications will include the field representative’s name as an added layer of security for customers.

“We are always seeking ways to enhance our customers’ experiences with us, and I am pleased that, through Connected Customer, we are able to utilize technology to increase communication and improve customer satisfaction,” said Martin A. Kropelnicki, President and CEO. “This system also helps increase our operational efficiency, so it truly enables us to provide higher levels of quality, service, and value.”

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Salinas and King City Districts Donate $19,000 to Help Those in Need During Holiday Season https://www.calwater.com/latest_news/2019-1119-sln-kc-gobble/ Tue, 19 Nov 2019 18:50:05 +0000 https://www.calwater.com/?post_type=latest_news&p=6898 During this season of giving, Cal Water partnered with local legislators and charitable organizations on Monday, Nov. 18, 2019, to help feed and provide services to families in need. Through the utility’s annual Operation Gobble program, Cal Water donated $11,000, along with an additional $8,000 in Butterball turkey gift certificates, to ensure Salinas Valley families…

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NewsDuring this season of giving, Cal Water partnered with local legislators and charitable organizations on Monday, Nov. 18, 2019, to help feed and provide services to families in need. Through the utility’s annual Operation Gobble program, Cal Water donated $11,000, along with an additional $8,000 in Butterball turkey gift certificates, to ensure Salinas Valley families could enjoy a Thanksgiving meal and receive support throughout the holidays.

“Cal Water is committed to improving the lives of those in the communities we serve, and we understand the financial stress the holidays can bring for those already struggling to make ends meet,” said District Manager Brenda Granillo. “That is why, every year around this time, we find opportunities to alleviate that stress and make the holidays a little brighter here in the Salinas Valley.”

According to Granillo, Operation Gobble donations come from the utility’s philanthropic giving program, not from water rates. Donations were presented to Sun Street Center, LULAC, East Salinas Family Center, Victory Mission, First United Methodist Church, Salvation Army of Salinas, Dorothy’s Place, YWCA, Partners for Peace, Harmony at Home, Hebbron Family Center, Loaves & Fishes, and the Salvation Army of Soledad. Salinas Mayor Joe Gunter and representatives from Assemblymember Robert Rivas’ and State Senator Anna Caballero’s offices assisted with the Butterball donations.

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Water Infrastructure Improvement Project Underway in Visalia https://www.calwater.com/latest_news/2019-1118-vis-main/ Mon, 18 Nov 2019 22:36:39 +0000 https://www.calwater.com/?post_type=latest_news&p=6896 Cal Water has begun a water infrastructure upgrade in southeast Visalia that will strengthen water system reliability and infrastructure resiliency for customers’ everyday needs. Additionally, the upgrade will provide enhanced fire protection to ensure firefighters have sufficient water supplies during an emergency. The project, which is expected to be completed in mid-January, includes the installation…

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NewsCal Water has begun a water infrastructure upgrade in southeast Visalia that will strengthen water system reliability and infrastructure resiliency for customers’ everyday needs. Additionally, the upgrade will provide enhanced fire protection to ensure firefighters have sufficient water supplies during an emergency.

The project, which is expected to be completed in mid-January, includes the installation of 1,800 feet of new 12-inch ductile iron water main. Crews will also install four new fire hydrants and 16 new individual service connections. Installation is taking place on Tulare Avenue, from Bridge Street to Liberty Street, and on Santa Fe Street, from Laurel Avenue to south of Tulare Avenue. This project is being completed in conjunction with the city’s intersection improvement project which is slated for completion in 2020.

“These improvements will help protect against leaks and ensure safe and reliable water service for our Visalia customers for many years to come. Firefighters will also benefit from improved water flow, which will enhance their ability to protect the community in the event of an emergency,” said District Manager Tammy Kelly. “This proactive, strategic investment in our infrastructure is part of our promise to deliver quality, service, and value to Visalia residents and businesses.”

Crews are making every effort to minimize traffic delays during construction, which is scheduled for Monday through Friday between 7:30 a.m. and 4 p.m. After construction is completed, crews will conduct water quality testing and connect individual service lines to the new water main. Water service may be temporarily interrupted for one to two hours while crews connect individual services to the new water mains and put them into service. Residents will be notified in advance of any planned shutdowns, which are normally scheduled between 7:30 a.m. and 4 p.m. Crews will also restore all streets, sod, and landscaping impacted by the construction.

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New Water Main Installation Begins in Bakersfield’s Benton Park Subdivision https://www.calwater.com/latest_news/2019-1118-bk-main/ Mon, 18 Nov 2019 22:24:22 +0000 https://www.calwater.com/?post_type=latest_news&p=6895 Cal Water has begun a water infrastructure upgrade in the Benton Park neighborhood of Bakersfield that will strengthen water system reliability and infrastructure resiliency for customers’ everyday needs and firefighters’ emergency needs. The project, which is expected to be completed in mid-December, includes the installation of 1,950 feet of new 6-inch PVC water main on…

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NewsCal Water has begun a water infrastructure upgrade in the Benton Park neighborhood of Bakersfield that will strengthen water system reliability and infrastructure resiliency for customers’ everyday needs and firefighters’ emergency needs.

The project, which is expected to be completed in mid-December, includes the installation of 1,950 feet of new 6-inch PVC water main on two streets. Installation will take place on Caylor Street, from Lester Street to Belle Terrace, and on Shamrock Way, from South Oleander Avenue to South H Street. Crews will also install one new fire hydrant and replace one existing fire hydrant as part of the project.

“This important infrastructure upgrade will enable us to continue to deliver a reliable supply of safe, high-quality drinking water to our customers, both now and for years to come. Additionally, it will help first responders protect the community in the event of an emergency,” said District Manager Geoff Fulks. “This project is the latest example of our commitment to deliver quality, service, and value to Bakersfield residents and businesses.”

Crews will make every effort to minimize traffic delays during construction, which will be performed Monday through Friday between 7:30 a.m. and 5 p.m. Following installation, crews will conduct water quality testing and connect individual service lines to the new water main. During this time, water service will be temporarily interrupted for one to two hours as crews connect customers’ service lines to the main. Cal Water will notify residents in advance of any planned shutdowns, which are normally scheduled between 8:30 a.m. and 4 p.m. Crews will also restore all streets, sod, and landscaping impacted by the construction.

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Water Infrastructure Improvement Project to Begin In Redondo Beach https://www.calwater.com/latest_news/2019-1108-redondo-main/ Fri, 08 Nov 2019 19:01:46 +0000 https://www.calwater.com/?post_type=latest_news&p=6887 Cal Water will begin a water infrastructure upgrade in Redondo Beach that will strengthen water system reliability and infrastructure resiliency for customers’ everyday needs. The upgrade will also enhance fire protection in the area to enable firefighters to better protect the community during emergencies. The project, which is scheduled to begin in early November, and…

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NewsCal Water will begin a water infrastructure upgrade in Redondo Beach that will strengthen water system reliability and infrastructure resiliency for customers’ everyday needs. The upgrade will also enhance fire protection in the area to enable firefighters to better protect the community during emergencies.

The project, which is scheduled to begin in early November, and is expected to take approximately eight weeks, includes the installation of 2,440 feet of new 8-inch water main. Crews will also install new, individual service connections and one new fire hydrant. Installation will take place on Pacific Coast Highway, from Diamond Street to Beryl Street, and on North Gertruda Avenue, between North Catalina Avenue and the end of the cul-de-sac at the intersection of Beryl Street and Pacific Coast Highway.

“This infrastructure upgrade will help protect against leaks and ensure we can continue to deliver safe, high-quality drinking water to Redondo Beach residents and businesses for years to come. Improved access to our water system will also help firefighters protect the community in the event of an emergency,” said District Manager Dan Armendariz. “Proactive, strategic investments such as this one in our water system are critical to our continued ability to deliver quality, service, and value to our customers.”

Construction will be performed mostly overnight, Monday through Friday between 9 p.m. and 5 a.m., in order to alleviate traffic congestion. After construction is completed, crews will conduct water quality testing and connect individual service lines to the new water main. Water service will be temporarily interrupted for one to two hours while individual services are connected to the new water mains and put into service. Residents will be notified in advance of any planned shutdowns, which are normally scheduled between 8 a.m. and 5 p.m. Crews will also restore all streets, sod, and landscaping impacted by the construction.

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